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Orlando, FL - Coleman Technologies, Inc. announced today it
has renewed Gold Certification from Cisco Systems, Inc. The
Cisco Channel Partner Program provides CTI with the resource
framework to develop an expertise to sell, plan, design,
implement and operate Cisco networking solutions. To earn
Gold Certification Coleman Technologies had to meet or
surpass the stringent personnel, training, customer
satisfaction, specialization and post sales support
requirements set forth by Cisco.
“The purpose of our Channel Partner Program is to help
channel partners succeed in the next market evolution of
value-based business models,” said Paul Mountford, vice
president, Worldwide Channels for Cisco Systems. “With
specializations in VPN/Security, Wireless LAN and
IP/Telephony, Coleman Technologies has secured the training,
skills and knowledge to play a pivotal role in accelerating
the adoption of these Cisco solutions.”
The Cisco Channel Partner Program offers
its certified channel partners state-of-the-art technical as
well as sales training. Gold Certified Partners are
recognized and rewarded for having some of the industry’s
best trained network technicians who are capable of
achieving and demonstrating the highest level of expertise
in planning, designing, implementing and supporting Cisco
network solutions. This well trained team of network
technicians is audited annually to make sure they are
consistently delivering industry-leading support and
maintaining the rigorous Cisco standards for network
expertise and support capabilities.
As a Cisco Gold Certified Channel Partner, Coleman
Technologies enjoys several benefits, most notably, access
to the latest Cisco customer satisfaction tool, PAL (Partner
Access On-Line). The new PAL tool is based on the same
technology Cisco uses to monitor and improve its own
customer satisfaction. Other benefits include, increased
access to the Cisco technical support teams as well as
access to password protected Web sites with real-time
product and training information.
Cisco Gold Certified Partners provide 24x7 technical service
with one-hour response time for problem resolution and
four-hour onsite response capabilities. These rigorous
support requirements highlight CTI’s commitment to ensuring
its customers that its strategic business network is fully
supported.
About Coleman Technologies, Inc.
Coleman Technologies, Inc. is an employee owned business
founded in 1995 to provide computer networking and Internet
services building on corporate and employee experience in
aerospace systems engineering services. By building on the
rigors of aerospace systems engineering, CTI provides a
differentiated level of service over its competitors.
CTI’s corporate offices are in Orlando Florida and we
currently employ over 80 individuals. CTI also has offices
in Jacksonville, Ft. Lauderdale, Tampa, Nashville, and
supports projects in other cities as well. |
