Coleman Technologies Blog

Did you know that Canadian businesses have legal obligations under Canada’s federal privacy law, the Personal Information Protection and Electronic Documents Act (“PIPEDA”), when they engage third-parties to process personal data?

By now, Canadian businesses should be aware of their mandatory data breach reporting obligations under PIPEDA. In short, those obligations require Canadian businesses to:

A Bring Your Own Device (BYOD) policy is something that many organizations have adopted, for a few good reasons: employee satisfaction, cost savings, and productivity boosts included. However, it’s crucial that you don’t just assume that you can adopt a policy like BYOD without establishing some ground rules that your employees need to abide by.

IT inventory management, also known as IT asset management or ITAM, is an important process for any business to undergo. This is effectively the process of ensuring that all of your information technology resources are accounted for and protected. Here, we’ve assembled some practices that will help make this process much simpler.

Every business can use some cost reductions. Most businesses have seen their margins shrink and would love to save some money, especially when it seems like as soon as it’s made it’s heading right back out the door. One way businesses can shave off their operational expenses is by shifting their business’ telephone system to a VoIP system. 

Antivirus developer Trend Micro is doing some damage control after an ex-employee stole customer data and sold it to online scammers. These scammers have been calling Trend Micro customers. If you use Trend Micro, it’s best to be wary of any calls you get.

The Internet is more than a piece of technology, it fuels huge swaths of the modern world. The economic benefits of the Internet are hard to estimate, but Cisco has tried, giving it a $19 trillion valuation, or about 21 percent of the total amount of money that is currently available in the world. So, if you have a resource that is valued at almost a quarter of humanity’s total monetary worth, you try to maximize the use of it.

When you think of professional services, you may think about smart people doing important things that took them years to learn how to do. You may not, however, consider them the kind of people that lean on their technology to make their businesses work. This is because for the longest time, technology wasn’t a major part of the professional services landscape. 

Do you know what drives me crazy? It’s the fact that, of all the lists of things you can do to improve your business and boost your productivity and optimize something or other… it seems there's not much to be said about how your employees factor in.

Many businesses turn to Microsoft Outlook as their email client of choice. Did you know that Outlook comes with certain features that make it an even better business option? To help you get the most use out of Outlook, we’re sharing a few of these features as this week’s tip.

A lot of computing is done today using cloud computing - basically, making use of the computing power, space, and applications that a provider has on their infrastructure as if they were your own. Doing so can provide a very specific benefit to your security, but, have you ever wondered how the cloud itself is protected? 

It has reached the point that, if you have a business, you had better have a backup prepared. Otherwise, the digital data that modern businesses like yours rely on is vulnerable to loss. Of course, depending on the age of your business, you may have data that no longer applies to your operations. That’s why we’re going over how to select the data you should continue to back up.

Microsoft’s solutions are fairly common among businesses, so there’s a fair chance that you utilize Microsoft Office 365, which gives you access to Microsoft’s cloud storage solution, OneDrive. Using this, your users are better able to share documents and collaborate on them… but what if you don’t want your users sharing company documents willy-nilly? Today, our tip will cover how to control sharing in OneDrive.

Servers are the brains of your business insofar that’s where most of the critical information is stored, and a server failure (with no contingency plan in place) could spell the end-times for your business. With that information, you should be looking for the most reliable option that works for you. Today, we’re going to look at the differences between using hosted servers vs. paying for your own in-house server. 

Businesses generate and collect a huge amount of data - some of it, practically useless, and some, critical to your business and its operations. It is this latter group that makes it so important that you have a comprehensive backup plan ready to go.

You have to establish your organization as a contender. To do so, you’re going to need to use at least the caliber of tools that your competition is using. According to the 2020 State of IT report that Spiceworks has released, the majority of businesses with fewer than 100 employees have plans to adopt new technology solutions.

Any healthy market economy relies on innovation. The simple act of making bright ideas even brighter helps boost economic efficiency and growth, creating a higher standard of living. Business processes are being transformed through information technology. Here, let’s look at how some of these shifts are shaping up.

There is no question that today’s business operations require technology, but even that doesn’t tell the whole story. Not only do businesses need technology, they need to maintain this technology as well. Below, we’ll review the three basic steps to technology maintenance… and how we can help simplify these steps for you.

It is a well-established and widely-known fact that your employees are some of the biggest threats to your business via the technology that they use each and every day. If your employees aren’t aware of the practices and policies that they need to follow to prevent these threats, you could find yourself in an unpleasant position. Here, we’ll review four categories of cybersecurity basics that everyone in an organization should abide by, and some tips to support each.

Most of us like to take matters into our own hands, almost to a point where we might refer to ourselves as control freaks. So, when it comes to letting other people or even our own devices update themselves, we tend to click “remind me later” or “don’t ask me again”. Patches however, are a crucial task in the computing era. Keeping everything up-to-date aids your business in staying one step ahead of lurking threats. Recently, Microsoft announced that it had two major security updates which required emergency patches. 

Users seem to have a bit of a blind spot when it comes to solutions put out by Google, particularly the risks associated with Gmail. It’s almost odd to say: a security threat leverages Gmail. Unfortunately, it isn’t unheard of, as a phishing scam has been leveraging Gmail and its cooperation with Google Calendar for some time now.