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Datto Certified Advanced Technician (DCAT).
It’s official! Coleman Technologies now has two Datto DCAT certified technicians in house. We sent two of our staff to the Datto advanced technical training back in August, they spent 2 days learning and writing the exam.
What does this all mean? We can better support all of our Datto customers directly in house without having to open tickets with Datto tech support. Resolution time will be quicker since most times we can determine the problem and find a resolution right away.
DCAT is a two day course that covers the operation, management and troubleshooting of a Datto appliance. Much of the course requires hands on Linux command line work from some of the more basic commands to the back-end building blocks of Datto.
Don’t wait until disaster takes your company down. Call Coleman Technologies at (604) 513-9428 or send us an email: firstname.lastname@example.org now.