There is no denying that the COVID-19 pandemic has caused some major operational shifts in how most businesses conduct themselves and their processes, with many of these shifts relying on technology solutions. While there’s still no telling for certain how much longer these conditions will persist, we predict that many businesses won’t abandon these solutions once the present danger has passed. Let’s discuss why we have this expectation.
Okay, time for some real talk: There is no denying that 2020 has held a few unique challenges for everyone who runs a business. Economic challenges, political tensions, and an honest-to-goodness pandemic have all thrown us all for a loop. As a result, it is important that businesses all adjust their technology priorities to survive. Let’s discuss these priorities, and how they will need to shift.
If your procedures and policies aren’t currently documented, they need to be. A written policy and procedure guide can help keep your team up-to-speed on the expectations that you have of them. Consider it a quick and easy reference for your employees to use to answer their questions. In light of this, here’s some tips to keep in mind as you put together your business’ employee handbook.
In uncertain times, one of the most important things for any business to do is to stay the course—albeit in an adjusted fashion. To help, we’ve put together a few key practices to work positively to achieve this end.
When a budget comes into play, it is important to remember that there are a few ways that you can adjust it beyond eliminating line items. For instance, you can instead optimize some of the most egregious financial requirements your technology has–its support costs–by translating the unpredictably variable costs you likely deal with now for your support, to the much more sustainable agreement that a managed service provider will operate through.
Contracts are a huge part of doing business. The practice is as old as the legal profession. You’ll be hard pressed to complete a transaction where money changes hands where there isn’t a document outlining the specifics of the liability each party takes on by entering that financial agreement. We call them receipts, but in retail, they are a signed contract.
Do you know what drives me crazy? It’s the fact that, of all the lists of things you can do to improve your business and boost your productivity and optimize something or other… it seems there’s not much to be said about how your employees factor in.
In 2018, Amazon was struck by a considerable attack, with hackers taking funds from approximately 100 seller accounts, according to a Bloomberg report. Between May and October 2018, Amazon sellers were struck approximately 100 times, draining funds from the seller control platform to augment their own funds. According to the investigation, the first fraudulent transaction took place on May 16, 2018, with an undisclosed amount being stolen. The hackers utilized phishing attacks in order to scam their targets.
When considering a business’ strengths, there is a tendency to focus on its more quantifiable aspects – it generates x dollars in revenue, or leverages advanced solutions a, b, and c. While these kinds of competitive advantages are valuable to have, it is also important to recognize how critical one of your more qualifiable strengths can be: your company culture.
As nice as it would be to always please everybody with your business services, it just isn’t going to happen. Sooner or later, you’re going to encounter someone who isn’t pleased, and they’re going to have the capability to do some damage to your reputation. Fortunately, there is a way you can mitigate this damage.