The Coleman Technologies team is readily available, and always there for us. With over 3600 members in our local, we know we can rely on the fact that Darren and his team are taking great care of us. The level of service and how quickly they provide it is by far superior to any other company we have worked with.
We are extremely happy with the service we have received from Darren Coleman and his team. They are very quick to respond to problems, and we have yet to encounter an IT issue that they were not able to promptly resolve at a reasonable cost. Highly recommended.
We have never had to worry about not having our system on full operation. My life before was all about chasing computer viruses and updating security systems, but now I just show up at the office and never have to think about my computer not working. Darren is very available to trouble shoot on weekends and evenings, which is great.
I have a standing appointment once per month where any and all computer updates, problems, etc. are looked after, taking the stress off me. They are there for me 24/7 for advice via email or an emergency appointment, and are always very punctual. I love the fact that they can fix my problem remotely from wherever, as my work in progress is always so time sensitive. I can trust them with my life and they are always there for me no matter what, where or when. I know them to be very upfront, honest, and efficient, and in my opinion true experts in their field. My husband was a very skeptical person and he felt Darren was very trustworthy, and was content to leave him at our office on his own. And that is a real compliment.
Having someone come in and help us manage our technical problems has been amazing! And we aren’t stuck on the phone trying to get a hold of support. We have great service to the office that is efficient, and they are in fixing the problem within a day or two! They provide great service and are friendly doing it! They also try to explain what is going on to us when there is a problem so we learn more about our systems, and can try and become somewhat self-sufficient in fixing the little things. They never expect us to understand, but they also never act like we can’t. These guys are awesome! They do superb work from the little fix-it’s with printers and error messages to setting up whole new systems. They are well versed in current technology and are always keeping the office updated as well. You never feel awkward around them when they come to work at your station and they always bring a positive attitude into the office. We wouldn’t have anyone else work on our systems!
The biggest benefit for me is being able to speak with an expert a phone call away and have a visit by request, or use “computer-to-computer” to work together. I would say that I have no complaints, and to give them a try!
They offer a cost effective, no bullsh*t full-service IT solution. They attend to issues quickly, only billing for the materials required and the hours worked. I’ve been on the fence with previous IT companies in the past. If you have gotten to that point (being on the fence) your decision has already been made, they are the wrong provider for you. I have never been on the fence with Coleman and I have worked with them for over 5 years now.
The biggest benefit for us has been their expertise, timeliness of service, hands-on ownership, and concern for the problems and issues. Absolutely use Coleman Technologies as they are one company that will be there when you need them most, and are efficient and provide immediate assistance.
Colman Technologies gives us peace of mind that someone “has our back” while we focus on doing what we do best in service to our own clients, as opposed to trying to stay up to date on tech issues in our “spare” time. I appreciate their ability to promptly respond to the occasional crisis so as to limit our down time and get us back to doing productive work. Procrastination that leaves your business less than adequately protected can be costly in wasted time and resources, and could also potentially impact the reputation of your firm as well. Working with them is a great way to offset that risk.
The most advantageous reason in my experience to choose Coleman Technologies is the extensive experience the people and firm have of solving both everyday ‘mundane’ problems, and the most complicated problems that marketing people face while communicating via electronic technology. If you can keep realtors happy and functioning, you will seem genius to normal people!
Having our IT services managed by Coleman Technologies has given us the ability to keep our computers up and running and BACKED UP REGULARLY. The only other service we used was Microsoft and it was difficult to get help when we needed it. Not so with Coleman. When we call we get a response within minutes. They’re definitely worth a try, as every IT department has different needs.
Colman Technologies offers quick, efficient and continued reliable service. They provide personalized care, and help our company prepare for ongoing technology changes that can affect our business. We have been a long term satisfied customer. If in doubt, call me!
I love not having to deal with the frustration of trying to become IT experts, or take time away from doing what we do best to sort out IT issues. Their response time is VERY good, and we greatly appreciate that. They also explain things in terms we can understand and give what we feel is honest advice on how best to approach our challenges. Feeling that we can trust our IT advisor is a big deal. Darren and his team are the ones you want to keep your IT issues stress free so you can go on with business.
Until Colman Technologies came along we didn’t realize what we didn’t have. They have given us great, prompt support. In our world, that is what it takes and we appreciate their services.
Knowing that the Coleman Technologies staff knows our needs and ensures that everything is up to date and running smoothly creates two equal benefits – less down time and less stress. Since adding Coleman Technologies to our team I can focus on other areas of the business. They collaborate with us to ensure our needs are covered and review our future needs, but never over sell us on purchasing equipment or services that we do not need. And most importantly, the staff are dependable. They always respond to our calls for assistance promptly and quickly assess if we can be assisted over the phone, or if one of the techs needs to come to our office. We are not left wondering when we can get help. You’ll sleep better knowing that Coleman Technologies is part of your team. They’re a professional, reliable firm that keeps up to date on technology and trends, and they focus on you the customer and your business to ensure you are informed on what could be beneficial to your business. They are always there to provide assistance. In the many years I have had their service, I have never been let down. They have always found a solution!
Coleman Technologies provides quick, reliable service that you can count on. They offer great product knowledge and friendly service. Give them a shot. You won’t be disappointed.
I met Darren several years ago while he was handling IT Services for a local South Surrey/White Rock real estate office. Since that time, he has assisted me on several occasions at my in-home office. What I like about Darren is his prompt, professional response when dealing with him. Another one of his many strengths is he speaks in a language that is easily understandable for non tech-savvy people.
Whenever the opportunity arises, I recommend Darren for his superb Managed IT Services. In fact, one such company I recommended to him approximately five years ago, was José & Co. Custom Jewelers, who has nothing but good things to say about him. If you are looking for a wonderful IT person, Darren is the one to meet.” – Debora Dent, Royal Pro Real Estate Network Inc.
A virus came in via an attachment and we ended up sending out spam email to our patients. Coleman Technologies was quick to call me when the problem was realized, did immediate problem solving, and re-arranged their schedule to come in and do a full fix of the problem.
We find Darren and Kevin to ALWAYS be honest, knowledgeable, and extremely pleasant. We are on the “Monthly Plan” which keeps our costs down as well as keeps our computers running at top performance!
They always arrive in a timely manner – are diligent in their work habits and also maintain a great working relationship with everyone in our office. We hope to have them working with us for a long time to come.
I wanted to let you know how pleased seevirtual360.com has been with the technical support from Coleman Technologies and personal willingness to provide assistance above and beyond.
In the approximately 16 years of utilizing their services, they have never let us down. From minor tweaking to major servicing, they are outstanding. I highly recommend them to any user for advice and or servicing.
We have referred your services to many of our clients and have received a very positive feedback. We will certainly not hesitate to refer your business in the future to any of our clients.
We have had the opportunity, in our group of companies to work with Coleman Technologies for the past seven years. We consider Darren and his company an integral part of our team.
It’s difficult to locate a great IT professional. Darren is professional, knowledgeable, prompt, no hassle, flexible and there when we need him. I would not trust our IT needs to anyone else.
I have been using Kevin and Darren for my all my computer and phone updates and troubleshooting for the past 10 years, I have found them to be very professional and prompt with all my needs.
It’s simply not feasible for a small business to hire an in-house IT employee due to costly overhead. When our accountant recommended Coleman Technologies, we found their offering to be perfect for small businesses
“There’s always going to be IT needs and computer problems. If I have a problem with my computer and I can’t figure it out. I need to call somebody to resolve it.”