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How Much Does Modern Workplace Culture Rely on IT?

How Much Does Modern Workplace Culture Rely on IT?

Today, IT is important for many things. It's not just a small part of a company… but how deeply is IT woven into modern workplace culture? Let's delve into how technology and culture coalesce in today's businesses.

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Your Users Are Likely Your Biggest Security Threat, But You Can Fix That

Your Users Are Likely Your Biggest Security Threat, But You Can Fix That

Believe it or not, if you were to rank your business’ greatest threats, risk factors, and vulnerabilities, your users would most likely belong somewhere toward the top. Human error is a big challenge to your security simply because cybercriminals understand that your employees are, in fact, human and will, in fact, make mistakes.

Let’s explore how cyberattacks exploit this tendency and how you can better protect your business from the ramifications.

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Why We Approach Tech Support with Empathy for the User

Why We Approach Tech Support with Empathy for the User

Among IT professionals, an acronym is sometimes used when discussing certain issues and challenges: “PEBKAC,” or Problem Exists Between Keyboard And Chair. In other words, user error. 

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What Kind of Mindset Should a Remote Worker Have?

What Kind of Mindset Should a Remote Worker Have?

Mindset is important regardless of what someone is doing, but it plays an especially important part in the workplace. This only becomes more true when that workplace is distributed, and work is actually done in the worker’s home.

Let’s go into the kind of perspective you want to encourage in your team as they utilize remote work.

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Hybrid Work is the Future

Hybrid Work is the Future

The workplace has undergone a dramatic shift over the past several years in favor of remote work, due in no small part to worldwide circumstances. In fact, many workers who would prefer to work in-office found themselves unable to, pushing the button on the topic of remote work even more. While there are some outspoken companies that want to see the return of in-office work, experts in the industry seem to be of the opposite opinion.

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Digital Monitoring? It’s Great and Helpful, Under the Right Circumstances

Digital Monitoring? It’s Great and Helpful, Under the Right Circumstances

Digital monitoring is a bit of a contentious topic in business, but according to a survey from Gartner, it might not be as contentious of a topic as previously thought. In fact, employees are often in favor of digital monitoring under the appropriate circumstances, as long as it doesn’t get in the way of their jobs.

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Is Your Team Becoming Desensitized to Your Business’ Cybersecurity Precautions?

Is Your Team Becoming Desensitized to Your Business’ Cybersecurity Precautions?

Password changes, multi-factor authentication, and countless changes in policy and procedure can make daily workflows more and more complicated. Cybersecurity can truly be a pain—a necessary pain, granted—but a pain nevertheless, and one that can gradually lead to burnout if you aren’t careful. Let’s go over how to mitigate the likelihood of it.

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Attract and Retain Employees with Solid IT

Attract and Retain Employees with Solid IT

Technology is only effective in the hands of the right—or, at least, well-trained—employees. To work toward this goal, you’ll have to ramp up your hiring processes to ensure you garner the interest of the right candidates for the jobs. Nowhere is this more true than for your IT department. Let’s go over how you can make your business an attractive employment option for skilled and innovative technicians.

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Did You Mean to Type “LOL”? This Device Will Know If You Meant It!

Did You Mean to Type “LOL”? This Device Will Know If You Meant It!

Whether or not you believe acronyms are an acceptable form of speech, some people might use them habitually or instinctively even for business communications. Of course, they don’t have much place in this context, but habits are hard to break. To address this issue, one innovative thinker has created a tool that can help determine if the acronym “LOL” is sincere or not.

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What Should be Expected from a CIO in the Coming Years?

What Should be Expected from a CIO in the Coming Years?

With technology playing such a massive role in modern business processes, having someone in the higher ranks to oversee it is a huge advantage. This is the role of the Chief Information Officer—the CIO—which makes them an integral part of the modern C-suite.

So, what kind of thing does the CIO (or your business’ equivalent of it) need to know and consider in order to fulfill their role? 

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How to Manage a Hot Desking Workplace

How to Manage a Hot Desking Workplace

Hot desking—the workplace organization method wherein there are no assigned workstations—has an assortment of pros and cons to it, but many companies are finding the more fiscal benefits to be worth the trade-offs. Let’s explore some of the pros and cons of hot desking, and go over a few tips and strategies that will help if you choose to implement it. 

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Emotions Can Run High in the Workplace… Here’s How to Manage Yours

Emotions Can Run High in the Workplace… Here’s How to Manage Yours

The average person will spend an estimated one-third of their life at work. One third. That’s a lot of time, providing plenty of opportunity to accumulate stress. Over time, these emotions could potentially overwhelm your employees and lead to a breakdown. This is, naturally, harmful to your business, so let’s explore some strategies you can share with your team to help them deal with their workday stresses.

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4 Steps to Better Solve Employee Burnout

4 Steps to Better Solve Employee Burnout

It doesn’t matter if your workplace is your typical office space or if it is remote. There will always be factors that can contribute to burnout. These struggles are not exclusive to the location of the office, and if left unchecked they can impact work performance, productivity, mental health, and so on. It’s important that you have coping mechanisms and strategies in place to address burnout before it becomes too severe to counter.

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Hybrid Work Isn’t Challenging to Adopt with the Right Preparations

Hybrid Work Isn’t Challenging to Adopt with the Right Preparations

Love it or hate it, remote work is here to stay—particularly now that many people have experienced it for themselves and have no intention of giving it up. However, many employers are going to want their employees back in the office to some degree. How can a balance be struck between these two sides? We posit that a hybrid work environment will play a role.

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Some Consumers are Aware of Data Privacy, But It’s Not Enough

The User Experience and How Security Fits

Let’s face it, the majority of Internet consumers have no idea about data security until something terrible happens. Until they get malware, or get their identity stolen, or their accounts hacked, they assume that there is enough built-in security to facilitate any behavior online. This is not ideal, obviously, but there are a small number of people, around 29 percent, that have enough security awareness to avoid certain websites. 

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Don’t Forget to Add These Handy Home-Office Gadgets to Your Shopping List!

Power

To start, let’s go to perhaps the most basic need of any technology user: the energy required to keep their devices on in the first place. Let’s not split hairs—the average home office setup might not have sufficient outlets available for all the devices that need to be powered.

If this applies to you, you may appreciate someone giving you a nice surge protector to help expand the number of available outlets you have while simultaneously protecting the devices you plug in.

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The User Experience Using Windows Apps on Chrome OS

A Few Brief Disclaimers

Before we get into how this is possible, we should mention a few of the prerequisites of this process.

As of right now, the Windows/ChromeOS compatibility is clearly intended for enterprise use, as it is configured for company-wide setups and rings up an annual per-user cost of $70. Furthermore, the method we are covering here is only compatible on higher-end Chromebooks, with at least an i5 or i7 Intel Core processor, 16GB of RAM, and 128GB of onboard storage.

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How Listening to Your Team Can Improve Your Use of Technology

“What does—and doesn’t—work?”

To motivate your team to take ownership over their responsibilities and invest in your successful operations, you need to communicate that what they say has credence. Your team can be a goldmine of insights if you hear what they have to say. Think about it, they’re the ones that have hands-on experience using the tools that you’ve put in place.

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Tip of the Week: Minding Your Manners in the Office Again

Mobile Device Use

When working from home, the reasonable threshold for mobile device use is significantly different. Theoretically, you could talk to someone on speakerphone with the phone across the room (although you shouldn’t). However, there are other people with you in the office that you could potentially distract.

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Are Developers Going to Eliminate the Password?

What Exactly is Passwordless Authentication?

Instead of using passwords, you would effectively verify your identity through alternative means such as a verification app, a predefined security token, or even biometric information. These forms of authentication aren’t exactly new--most smartphones have a biometric authentication system onboard--but now they are beginning to become the predominant way that IT administrators set up their authentication systems. 

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