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Are You Having A Technology Emergency?

Coleman Technologies Blog

Coleman Technologies has been serving the Langley area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

End of Life Event on the Horizon

End of Life Event on the Horizon

If Windows 7 is still at work on some (or all) of your business’ workstations, you have about a month to upgrade or face dealing with major cybersecurity problems. This month we will look at the options a business would have if they need to upgrade from Windows 7 quickly.

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IT and Professional Services: A Strategic Relationship

IT and Professional Services: A Strategic Relationship

When you think of professional services, you may think about smart people doing important things that took them years to learn how to do. You may not, however, consider them the kind of people that lean on their technology to make their businesses work. This is because for the longest time, technology wasn’t a major part of the professional services landscape. 

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There’s Value in Outsourcing Your IT, Part II

There’s Value in Outsourcing Your IT, Part II

Old-school business information technology support isn’t necessarily wrong, but it most definitely isn’t cheap nor efficient. IT support strategies are developing in ways that some time ago, would have thought to be unheard of. Your business no longer needs a full on-site staff designated to maintaining network security or updating software. In part two of our five-part series, we discuss how your business can have the support it needs through managed services. 

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How IT Services Fit In the Modern Office

How IT Services Fit In the Modern Office

Working in an office can often be a grind. People that have never experienced it may not realize just how much coordination is needed to perform successful service delivery and support. One way the modern office functions is with the help of integrated technology. This month we will take a look at the modern office, the technology used by the office staff, and how the managed IT service provider can help build operational efficiency.

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Taking a Look at RMM

Taking a Look at RMM

Many businesses struggle with the reality of everyday IT issues, one of which is receiving the right kind of support and maintenance to ensure everything goes according to plan. When considering your business’ IT maintenance and management, you need to consider the service provider, the distance they travel to and from your office, and ease of support. How can you make sure that your business finds the right solution or service?

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Understanding Managed Services Makes the Benefits Clear

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Businesses today understand that competition is fierce, and in order to avoid being the little fish in their respective pond, they need to be capable of more than ever before. Fortunately, there’s the “as-a-Service” model that enables a small business to leverage services that they simply couldn’t have afforded previously. These services, referred to as “managed services”, can provide a business like yours no small amount of value.

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Help Desk Makes IT Support Easier

Help Desk Makes IT Support Easier

Downtime is a killer for any business. When a business is forced into confronting its technology support deficits, it usually means that they’ve been dealing with too much broken technology and downtime, and the costs associated with it. One way your business can avoid losing huge chunks of time to broken technology is to add a professional help desk to support your IT administrator. 

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Give Your Users a Little Support and See What They Give Back

Give Your Users a Little Support and See What They Give Back

Karma is a pretty powerful force. If you do enough good, good will become of you. At least, that’s the idea. The same idea applies to the people around you; if you cultivate a positive environment and offer everything your staff needs to do a good job, they will perform better than the alternative.

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Keep Your IT Running Smoothly 24/7

Keep Your IT Running Smoothly 24/7

It doesn’t matter how intensively a business uses their technology, there will always be a need for maintenance of some sort, whether it’s something as simple as a point-of-sale system or a full-fledged desktop workstation. Some businesses might have a complete IT department, while others might not have the resources to allocate to this role. We’ll walk you through how, no matter what kind of organization you operate, your business can benefit from a help desk solution.

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Tip of the Week: Proactive Maintenance Keeps Tech Running Smoothly

Tip of the Week: Proactive Maintenance Keeps Tech Running Smoothly

Whether they are expected or not, there will always be situations when your business incurs some damage or loss due to natural disasters, downtime, or other issues. You might find that a little preparation could have kept some of the disaster at bay, and it could honestly save you a ton in terms of lost time and resources. In fact, it could save your organization from the brink of disaster.

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Shrug Off Downtime with Managed IT Services

Shrug Off Downtime with Managed IT Services

Do you know what can completely kill a business’ momentum? Downtime. Businesses of all types look for a myriad of ways to save themselves the headaches that come from significant downtime. One way that is sure to reduce an organization’s downtime is by having conscientious IT management and support at the ready. One problem with this is that it's typically costly to hire a team of IT professionals with the experience and knowledge to keep your technology up and running.

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I Never Need to Call My Managed IT Provider, Do I Need Them?

I Never Need to Call My Managed IT Provider, Do I Need Them?

Business owners; ever sit down and run through all of your expenses and ask yourself (or your accountant) what you are actually paying for? We’ve been there. Technology expenses like hardware, software licensing, cloud hosting, management and maintenance, support, and service agreements all add up quickly and it makes it easy to question what you can trim to save money without sinking the ship, especially when you rarely need to call your current IT provider.

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Clearing Up a Few Common MSP Misunderstandings

Clearing Up a Few Common MSP Misunderstandings

Let’s be real: the title “managed service provider” doesn’t cast much insight into what we do on a daily basis. Even when people understand what we do, there are a lot of parts that confuse them and lead them to false conclusions. As a result, we wanted to take a few minutes and go over what it is that we do for our clients.

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You May Be Surprised What You Are Missing Without a Help Desk

You May Be Surprised What You Are Missing Without a Help Desk

Businesses these days rely on technology in order to function properly, but what happens when this technology doesn’t operate as intended? If your organization doesn’t have a dedicated help desk on-premise, you’re probably suffering from unnecessary downtime and technology troubles with no recourse.

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