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Coleman Technologies Blog

Coleman Technologies has been serving the Langley area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Improve Your Business With These Documentation Practices

Improve Your Business With These Documentation Practices

With the amount of technology that the modern business relies on today, each business needs to maintain comprehensive documentation outlining it. As a managed service provider, we can provide an expert perspective on what needs to be included in this documentation. Let’s get into it.

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Managed Services is Healthcare for Your IT

Managed Services is Healthcare for Your IT

Your business’ critical IT systems are on the fritz again, and you aren’t sure what’s causing the problem. Fortunately, you have access to help. When you don’t feel well, or something’s wrong with your body, you visit your healthcare provider. They’ll examine you, diagnose the problem, and prescribe a solution. This process has been in place for millennia. Much more recently, it was also adopted by a very different sector: the information technology industry in what is known as managed IT services. 

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How to Trim Your IT Support Expenses (But Keep Your IT)

How to Trim Your IT Support Expenses (But Keep Your IT)

When a budget comes into play, it is important to remember that there are a few ways that you can adjust it beyond eliminating line items. For instance, you can instead optimize some of the most egregious financial requirements your technology has--its support costs--by translating the unpredictably variable costs you likely deal with now for your support, to the much more sustainable agreement that a managed service provider will operate through.

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Why Your Technology Needs Upkeep, Updates, and Upgrades

Why Your Technology Needs Upkeep, Updates, and Upgrades

There is no question that today’s business operations require technology, but even that doesn’t tell the whole story. Not only do businesses need technology, they need to maintain this technology as well. Below, we’ll review the three basic steps to technology maintenance… and how we can help simplify these steps for you.

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There’s Value in Outsourcing Your IT, Part III

There’s Value in Outsourcing Your IT, Part III

When you need something done that requires a level of skill or experience or knowledge that you don’t have, what do you do? Generally, you call in someone who has the required skill, experience, or knowledge that is required. Your business’ information technology strategy should be approached in the same way. As we continue our series on how managed services can make a business more efficient, we’re considering consultants.

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Understanding Managed Services Makes the Benefits Clear

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Businesses today understand that competition is fierce, and in order to avoid being the little fish in their respective pond, they need to be capable of more than ever before. Fortunately, there’s the “as-a-Service” model that enables a small business to leverage services that they simply couldn’t have afforded previously. These services, referred to as “managed services”, can provide a business like yours no small amount of value.

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Clearing Up a Few Common MSP Misunderstandings

Clearing Up a Few Common MSP Misunderstandings

Let’s be real: the title “managed service provider” doesn’t cast much insight into what we do on a daily basis. Even when people understand what we do, there are a lot of parts that confuse them and lead them to false conclusions. As a result, we wanted to take a few minutes and go over what it is that we do for our clients.

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